Frequently asked questions.

Why should I use Shellback Forensics for my services?

At Shellback Forensics, we understand that every digital journey starts with a vision. Whether you aim to launch a cutting-edge business, transform a passion into profit, or unveil a groundbreaking project, your online storytelling is crucial. Cybersecurity is not just a necessity; it is a cornerstone of your digital narrative.

By choosing Shellback Forensics, you are aligning yourself with a team committed to innovation and excellence. Our state-of-the-art solutions ensure that your data remains secure while you focus on what you do best.

Here’s why Shellback Forensics should be your go-to for all cyber-related services:

  • Expertise: Our team consists of top-tier professionals with extensive knowledge in technology and cyber forensics, ensuring that any threat is met with the expertise it deserves.

  • Tailored Solutions: We recognize that no two projects are the same. Our services are customizable, allowing us to meet your specific needs and challenges effectively.

  • Proactive Approach: We don’t just react to cyber threats; we anticipate them. Our innovative strategies are designed to keep you ahead of potential risks, safeguarding your vision as it unfolds.

  • Comprehensive Support: From initial consultation to ongoing security management, we provide end-to-end support. By partnering with us, you are not just selecting a service provider; you are choosing a dedicated ally in your digital journey.

  • Innovative Tools: We leverage the latest technology to deliver cutting-edge forensic solutions. Our innovative tools not only protect your assets but also offer insights that can help refine your strategy.

In today’s digital age, security and storytelling go hand in hand. Choose Shellback Forensics to turn your inspirations into reality, fortified by the trust and innovation that defines our brand.

What type of digital media and storage devices can be examined or recovered?

Hard Disk Drives (HHD) or Solid State Drives (SSD)

Non-Volatile Memory Express (NVMe)

Most Computer Types

USBs or External Hard Drives

Servers (may require additional time and resources)

***Phones and some Tablets are not able to be examined at this time, but if interest please reach out; we do have the training and experience

Can I provide my own drive for data transfer?

Yes, however, make sure it is a blank drive and no data is on it. If one is not provided, Shellback Forensics will provide a suitable drive for a reasonable cost, depending on the size required.

What all needs to be provided?

The complete digital media device is recommended for data recovery or an examination. For data recovery or cloning, a digital storage device can be provided. Password and encryption keys may need to be provided.

What Operating Systems (OS) can be examined?

Windows, Mac, and Linux (most flavors) Operating Systems can be examined.

What is the process of Cloning?

Cloning is a process that creates an exact replica of a hard drive's data, including the operating system, applications, and all files. This technique is commonly used for data recovery, system migration, and upgrading to larger storage devices.

Steps in Hard Drive Cloning

  1. Preparation: Before cloning, ensure you have a destination drive equal to or larger in capacity than the source drive.

  2. Execute Cloning: Start the cloning process. The time it takes will vary based on the size of the source drive and the speed of the drives and connections. During this time, the software or device reads data from the source and writes it to the destination.

  3. Verify Integrity: Once the cloning is complete, we verify the integrity of the cloned data. This ensures that the copy is identical to the original and that no errors occur during the cloning process.

Applications of Hard Drive Cloning

  • Data Migration: Transitioning to a new hard drive without losing any data, settings, or applications.

  • Backup: Creating an immediate backup of a system before performing upgrades or repairs.

What is the process of Data Recovery?

Data recovery is the process of retrieving accessible information from damaged, corrupted, or inaccessible storage devices. This process can be complex, involving multiple steps to ensure the best chance of restoring lost data.

  1. Assessment
    The first step involves assessing the extent of the damage or data loss. The Examiners evaluate the storage media (hard drives, SSDs, USB drives, etc.) to identify the type and cause of the failure—be it logical (software issues) or physical (hardware damage).

  2. Create a Forensic Image
    Once the assessment is complete, a forensic image, or bit-by-bit copy, of the storage device is created. This ensures that the original data is untouched and protected. It allows examiners to work on a copy while minimizing the risk of further data loss.

  3. Analyze File Structures
    Examiners examine the file structures within the image. They identify file systems, partitions, and recovery options. This step involves using specialized software tools to parse the data and find recoverable files.

  4. Recovery of Data
    This stage involves employing various recovery techniques based on the assessment. Logical recoveries may use algorithms to reconstruct deleted files, while physical recoveries might involve repairs to the hardware to access the data.

  5. Data Verification
    After recovery, the restored data needs to be verified for integrity and completeness. This step ensures that the files are not only recoverable but also usable. Tools may be utilized to check for file corruption or data loss during the recovery process.

  6. Final Data Transfer
    Once verified, the recovered files are transferred to a secure storage medium. Clients are provided with the data in an accessible format, along with a detailed report outlining the recovery process and any limitations regarding the recovered data.

  7. Preventative Recommendations
    Finally, Examiners often offer recommendations to prevent future data loss. This may include suggestions for regular backups, using RAID configurations, or implementing data management best practices.

By following this structured approach, data recovery specialists can maximize the chances of retrieving lost information while minimizing the risk of permanent loss.

What is the difference between basic and advanced Data Recovery?

Basic data recovery and advanced data recovery differ primarily in the complexity of the recovery methods employed and the types of data loss scenarios they address.

Basic Data Recovery typically involves straightforward techniques suitable for less severe data loss situations. This method is often applied when files are accidentally deleted, or a drive is formatted. Tools used in basic recovery usually include user-friendly software designed for quick fixes, allowing users to recover lost files with minimal technical knowledge. This approach is most effective when the data has not been overwritten and the storage device is otherwise functional.

Advanced Data Recovery, on the other hand, is employed in more complex circumstances where basic methods fail. This includes scenarios such as physical damage to the drive, severe corruption of file systems, or catastrophic system failures. Advanced recovery techniques often involve specialized software and hardware tools, as well as expert knowledge in forensics.