Shellback Forensics Terms of Service

Effective Date: January 31, 2025

Welcome to Shellback Forensics. By accessing or using our services, you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By using Shellback Forensics’ services, you confirm that you are at least 18 years old and possess the legal authority to enter into this agreement.

2. Services

Shellback Forensics provides innovative forensic analysis, data recovery, and digital investigation services. Specific services offered may vary, and we reserve the right to modify or discontinue any service at our discretion.

3. User Responsibilities

You agree to use our services only for lawful purposes. You will not:

• Use our services for any illegal activities or purposes.

• Attempt to gain unauthorized access to our systems or networks.

• Disrupt or interfere with the security or performance of our services.

4. Client Data

You retain ownership of all data submitted to Shellback Forensics.

5. Confidentiality

We are committed to maintaining the confidentiality of your information. We will not disclose your data to any third parties without your consent, except as required by law or as necessary to provide our services.

6. Payment Terms

Payment for services must be made in full at the completion of service, unless otherwise agreed upon in writing. Shellback Forensics reserves the right to hold onto the device or data until payment is received. Fees for services are subject to change, and we will provide notice of any changes prior to the implementation of updated fees.

7. Limitation of Liability

To the fullest extent permitted by law, Shellback Forensics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services, whether based on warranty, contract, tort (including negligence), or any other legal theory.

8. Indemnification

You agree to indemnify and hold harmless Shellback Forensics, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses, including attorney's fees, arising out of your violation of these Terms or your use of our services.

9. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes by posting a notice on our website or through other communication methods. Your continued use of our services after such changes indicates acceptance of the new Terms.

10. Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law principles.

11. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us.

By using Shellback Forensics' services, you acknowledge that you have read, understood, and agreed to these terms. Thank you for choosing Shellback Forensics for your forensic needs.