Privacy Policy for Shellback Forensics

Effective Date: January 31, 2025

At Shellback Forensics, we are committed to protecting the privacy of our clients, partners, and users. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information.

Information We Collect

We may collect personal information that you provide directly to us, which may include, but is not limited to:

• Name

• Email address

• Phone number

• Mailing address

• Payment information

Additionally, we collect data automatically when you use our services, including technical information, such as IP addresses, browser types, and usage statistics.

During an examination or data recovery, information is securely handled to uphold the highest standards of privacy. Advanced encryption techniques and stringent protocols ensure that sensitive data remains protected throughout the process. Our team is trained to conduct thorough analyses while minimizing exposure to confidential content, allowing clients to trust that their personal and organizational information is treated with absolute discretion. This commitment to privacy not only safeguards data but also reinforces the integrity of our forensic practices, empowering clients to focus on the findings without concern for their privacy being compromised.

At Shellback Forensics, we prioritize the confidentiality and security of our clients' information throughout the data recovery and examination process. No data collected during our services will be shared with third parties and will be permanently deleted upon the completion of our work, unless otherwise specified by the client.

However, it's crucial to note that if any criminal activity is discovered during an examination, Shellback Forensics is legally mandated to report these findings to the appropriate law enforcement authorities. This ensures that we comply with legal obligations while maintaining a commitment to ethical standards in our operations.

Use of Information

We use the information we collect for the following purposes:

• To provide and manage our forensic services

• To communicate with you about your account or transactions

• To improve our services and develop new offerings

• To comply with legal obligations and enforce our terms and policies

Protection of Your Information

We implement a range of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive information

• Access controls

• Regular security audits

Disclosure of Information

We prioritize your privacy, and we do not share your personal information with third parties for their marketing purposes. However, please be aware that we are required by law to disclose information if we have a good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of Shellback Forensics

• Prevent or investigate possible wrongdoing in connection with our services

• Protect the personal safety of users or the public

• Protect against legal liability

Your Rights

You have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

This policy ensures that we maintain a balance between safeguarding your privacy and fulfilling our legal responsibilities. Thank you for trusting Shellback Forensics with your unique needs.